• ΑΡΓΥΡΗΣ ΝΤΑΟΥΛΙΑΡΗΣ

    CORNELL UNIVERSITY

    ΑΣΟΕΕ

    ΠΙΣΤΟΠΟΙΗΜΕΝΟΣ ΕΚΠΑΙΔΕΥΤΗΣ ΕΝΗΛΙΚΩΝ (Ε.Ο.Π.Π.Ε.Π)

    «Εργασιακές σχέσεις & Εργασιακές συνθήκες την εποχή του κορονοϊού»

    Live CourseΗμ/νία Μαθήματος
    31/10/2020
    Tο Σάββατο 31/10/2020 και ώρα 10:00-14:00, η Innjobs.net σε συνεργασία με την TUV Hellas- TUV Nord Group, θα πραγματοποιήσουν ένα διαδικτυακό σεμινάριο με θέμα "Εργασιακές σχέσεις & Εργασιακές συνθήκες την…
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    Τιμή Μέλους
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    Ολοκληρώθηκε

    Work experience

    February 2015 – present
    Director of Operations and Quality at Amalia Hotels Group
    Responsible for the smooth daily running of the 6 company owned hotels of the group, with key tasks such as:
    Human Resources management ( hiring, training, set productivity performances and goals)
    F&B management ( Central purchasing system, cost control, menu planning, design and formulation of Banquet kit, )
    Finance (set budgets forecasting and achievement of targets)
    Coordination of all departments and hotels in order to achieve the highest level of customer satisfaction.
    Sales oriented and responsible for pricing policy
    Amalia Hotels Group

    June 2014 – January 2015
    Director of Operations and Quality
    Responsible for the smooth daily running of the 2 hotels of the group (Metropol Palace, A Luxury Collection Hotel – Sofia Hotel Balkan, A Luxury Collection Hotel), with key tasks such as:
    Human Resources management ( hiring, training, set productivity performances and goals)
    F&B management ( Central purchasing system, cost control, menu planning, design and formulation of Banquet kit, )
    Finance (set budgets forecasting and achievement of targets)
    Coordination of all departments and hotels in order to achieve the highest level of customer satisfaction
    Sales (revenue policy of the hotel and the increase of the Banquet/Corporate/ FIT/ Group Sales)
    Supervisor of Domestic and International Marketing
    Sheraton Sofia Hotel Balkan, A Luxury Collection Hotel 5-star (Kokari LTD)

    February 2013 – June 2014
    Director of Operations and Quality at Amalia Hotels Group
    Responsible for the smooth daily running of the 6 company owned hotels of the group, with key tasks such as:
    Human Resources management ( hiring, training, set productivity performances and goals)
    F&B management ( Central purchasing system, cost control, menu planning, design and formulation of Banquet kit, )
    Finance (set budgets forecasting and achievement of targets)
    Coordination of all departments and hotels in order to achieve the highest level of customer satisfaction
    Sales oriented and responsible for pricing policy
    Amalia Hotels Group

    June 2012 – February 2013
    Director of Studies Etoile Studies by Les Chefs
    Full Management of Etoile, Academically and Administrative
    Management of Teachers and Bibliography
    Fully responsible for setting and implementing the internship and career program
    Implementation of Sales and marketing Plan through development strategies
    Full administration of Etoile Development, and implementation of Rebranding strategy
    ETOILE Studies by Les Chefs, Centre of Hospitality & Gastronomy Studies

    01/10/2011 – May 2012
    Director of operation at Ledra Hotels & Villas S.A Elounda Blue Bay Hotel, 4 star hotel & General Manager at Domes of Elounda, Boutique Beach Resort, 5 stars
    Pleiades Luxurious Villas
    Human resource management, supervisor of Financial and Accounting department, supervisor of Domestic and International Marketing, responsible of the F&B department – actions to be taken, responsible for Main Restaurant (awarded with Michelin stars), 3 a la carte restaurants, main building for breakfast, h/B dinner, lobby bar, pool bar, beach bar, mini bat, room service, supervising of Housekeeping, supervisor of maintenance of the buildings (internal & external, i.e. gardens, pool, buildings), responsible of procedures for Front Office, Guest Relations, Reservations, Supervisor of Financial Control, responsible for pricing policy
    Ledra Hotels & Resorts

    01/07/2011 – 30/09/2011
    Professor
    Teaching seminars at Kariera, Private College for F&B department
    Kariera

    21/09/2010 – 01/07/2011
    Chief Executive Officer, Group of Restaurants Meat Me
    Following of the company’s standards on sales, Total Quality Management, Customer Service Management, supervising accounting, marketing of the restaurants, responsible for all the F&B of the restaurants, responsible for 100 people stuff for the four restaurants Meat Me (Kefalari, The Mall, Athens Heart)
    Meat Me Group of Restaurants

    22/11/2008 – 10/09/2010
    F&B Department Director at Classical Hotels & Resorts &
    Operation Manager of First Class Catering Services (N. Daskalantonakis Group)

    Classical King George Palace, Deluxe 5 star, Member of The Leading Hotels of the World, Athens, Greece
    Classical Athens Imperial, 5 star, Athens Greece
    Classical Makedonia Palace, 5 star, Thessaloniki, Greece
    Classical Larissa Imperial, 5 star, Larissa, Greece
    Classical Egnatia Grand, Alexandroupoli, Greece
    Classical E-Filoxenia, 5 star, Kalamata, Greece
    Classical 2Fashion House Hotel, 5 star, Athens, Greece
    Classical Vouliagmeni Suites, 5 star, Athens, Greece
    Classical Baby Grand, 5 star, Athens, Greece
    Sheraton Sofia Balkan Hotel & Casino, A luxury Hotel Collection, Sofia, Bulgaria
    Acropol, 4 star, Athens Greece
    First Class, Catering & Dining Company (providing catering at 13 companies i.e. Vodafone, Mega, Papageorgiou Hospital etc)

    F&B cost, F&B control, assuring service quality, responsible for all the buying processes of the hotels & companies, managing all the operation departments, training of the F&B departments, supervising banquet-sales department of all Classical Hotels, supervising big events of the hotels, supervisor for catering, customer satisfaction – questionnaires, analysing budgets & forecasts for all the hotels, achieving goals, HR supervisor for F&B departments, internal training and evaluating for F&B stuff, responsible for the equipment of the hotels for the F&B departments, F&B analysis for all the hotels, responsible for F&B development of projects in hotels, opening of new restaurants in hotels (i.e. Thai bar & Italian restaurant in Bulgaria, sushi restaurant & grill corner in Athens)
    HR supervisor for First Class, internal training and evaluating for stuff of First Class
    Classical Hotels & Resorts

    01/01/2006 – 22/11/2008
    Director of F&B Department of Classical Athens Imperial
    F&B cost, F&B control, assuring service quality, responsible for all the buying processes of the hotels & companies, managing all the operation departments, training of the F&B departments, supervising banquet-sales department, supervising big events of the hotels, supervisor for catering, customer satisfaction – questionnaires, analysing budgets & forecasts, achieving goal
    Classical Hotels

    01/01/2005 – 31/12/2005
    F&B Manager
    Managing all f&b consumptions, customer satisfaction, achieving goals, created four different kind of restaurants, HR supervisor for 100 people, buying processes & control, creating & organising operation teams
    AKtes Varkizas (Yabanaki), N. Daskalantonakis Group

    01/2004 – 3/2005
    Assistant Purchasing Manager
    Responsible for the purchases of electronic distribution system Yassas, supervising of Supplies and buying
    N. Daskalantonakis Group, Yassou

    2001 – 2003
    Reception Employee
    M/C , Check-in, Cashier
    Astir Palace, Nafsika Hotel for two years & Arion Hotel for one year Vouliagmeni, Athens

    2000 – 2001
    Reception Employee
    M/C , Check-in, Cashier
    Hotel Stanley, 4 stars, Αθήνα

    2008 – 2009
    Teaching in F&B Financial & F&B Cost (seminars) , Culinary sector
    AKMI (private college)
    Parallel Activities

    11/2008
    Supervision of the book “ F&B Control”, Tsitsilionis Publications

    2008 – 2009
    Teaching Practical & Theoretical Education in Hospitality Industry
    Glion Group

    2006 – 2007
    Catering Consulting (menu planning, menu costing, food science, Food & Beverage, Cooking Methods, Wine knowledge, Reservations, Reception, Housekeeping, Kitchen & Service Practical, Service Management, Food costing)
    FDM, specialized training

    2002 – 2007
    Teacher in Reception, F&B Management, F&B Control, Hygiene, Menu planning
    Palmie Private College
    Education and training
    2015-2016
    Master’s Degree, Hospitality Administration/Management
    Cornell University

    2014
    BCA
    Seminar in Online Marketing in Hotel Industry – Strategic & Risk Managment, Hospitality Administration/Management
    Business College of Athens (BCA)

    10/2009 – 04/2010
    MBA
    Services Marketing, Customer satisfaction & complaint control, Hotel Management, Services Marketing, Leadership and Employee Motivation, Human Resources Management, Information Management , Accounting & Financial Management
    Athens University of Economics and Business, Greece

    1/2007 – 12/2007
    Qualification in Health Services – Diploma
    EFET (Hellenic Food Authority)

    1/2001 – 12/2002
    Qualification in Health Services – Diploma
    EFET (Hellenic Food Authority)

    1/2000 – 12/2001
    Diploma of French Language ( Licence for private lessons)
    IFA

    1997 – 1998
    Hotel Management
    Specialized in F&B control, Bar, Restaurant, Reception, Conferences
    Group Accor (IBIS Hotels – Paris)

    1995 – 1997
    Hotel Management
    Organisation of Tourism Education and Training in Napflio, Greece

    1991 – 1994
    Apolytirio of general Lyceum (Baccalaureate)

    Languages
    English, French
    Technical skills and competences
    Windows Operating Systems, Microsoft Word, Microsoft Excel, Microsoft Power-Point, Microsoft Outlook, Internet, M/C ERMIS, Protel Hotel Management, Fidelio, Sab3, SAP

    Tο Σάββατο 31/10/2020 και ώρα 10:00-14:00, η Innjobs.net σε συνεργασία με την TUV Hellas- TUV Nord Group, θα πραγματοποιήσουν ένα διαδικτυακό σεμινάριο με θέμα "Εργασιακές σχέσεις & Εργασιακές συνθήκες την εποχή του κορονοϊού" Το κόστος συμμετοχής είναι 75€ και θα δοθεί πιστοποίηση απο την TUV Hellas.
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